Shipping Policy

1. Orders are shipped by Avarya are done through our registered courier companies or by speed post.
2. In case you book multiple order for products in one transaction, Avarya would endeavor to ship all products together. However, this may not always be possible due to some product characteristics and/or logistics issues. If you purchase multiple products in a single transaction, then all the products would be dispatched to a single shipping address given by you. If you wish to ship products to different addresses, then you should book the orders separately based on the delivery address.
3. Dispatch happens every 4rd day from our store.
4. Avarya Retail Pvt Ltd is not liable for any delay in delivery by the courier company / postal authorities and we only guarantee to hand over the consignment to the courier company within 15 working days from the date of the order and payment. Delivery of all orders will be to registered address of the buyer registered while placing the order.
5. We take utmost care in packing the items. If you get items in a damaged state, please send us the photographs, we will take this up with our courier company.
6. Shipping charges are additional and are as per actual. Shipping charges is based on the total weight of the products or volumetric weight (which ever is higher) Shipping charges vary depending on the total weight of the parcel and the place of delivery. This will be added separately after you finish.

This International Shipping Policy outlines the terms and conditions related to the delivery of our products outside of India.

Countries We Ship To

We currently ship to the following countries:

• United States
• Canada
• United Kingdom
• Australia
• United Arab Emirates
• Rest of the world

If your country is not listed, please contact our customer service team at [your email] and we’ll do our best to assist you.

Shipping Methods & Delivery Times

We partnered with trusted international courier FedEx to ensure timely and safe delivery of your order.

Shipping Perishable Items

Our sweets, bakery items, and farsan are carefully packed using food-safe, air-tight, and insulated packaging to maintain freshness during transit. However, please consider the following:

• Some products may have a limited shelf life and are best consumed within a few days of delivery.
• We recommend selecting express shipping for highly perishable items.
• We are not responsible for delays due to customs that may affect product freshness.

Shipping Costs

Shipping rates are calculated based on:

• Destination country
• Weight and volume of the package
• Selected shipping method

You will see the final shipping cost at checkout before making payment.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, and import fees as per the regulations of your destination country.

• These charges are not included in the product or shipping price.
• Customers are responsible for paying any applicable customs fees upon delivery.
• We are not responsible for delays caused by customs procedures.

Restricted Products

Due to international food import regulations, we may be unable to ship certain items to some countries. If an item in your order cannot be shipped, we will notify you and provide alternatives or a refund.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number and courier details. You can use this to monitor your shipment in real time.

Delays & Delivery Issues

While we strive to ensure timely delivery, we are not liable for delays caused by:

• Incorrect or incomplete shipping address
• Customs clearance issues
• Weather disruptions or courier delays
• Natural disasters or other unforeseen events

Customer Support

Have questions about your international order?

Email us: customercare@avarya.in

Customer support hours: 9:30 Am to 6:00 pm weekdays

We thank you for choosing Avarya to bring the authentic taste of India to your home, wherever you are in the world!